anca teodoru

oracle

Nov 2014 – Nov 2017

bucharest

Swedish renewal representative

My main responsibility was to take care of my customer portfolio and making sure that the customers renew their support agreements for the Oracle products they had purchased. I had to be in constant touch with the customers, either by e-mail or phone, the conversation occurring in Swedish. In plus, I had to make sure that the customer was aware of all the contractual benefits and obligations, and that they were up to date to the latest features, trends or changes in that particular field. Once the contract was received, I had to check the document and process the renewal.

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