Andiswa Dyonase

Administrator/ Coordinator

Message

Intro

Centurion, South Africa

Studied Travel & Tourism Management at IIE Rosebank College

Studied English Home Language at Get Ahead College

Events Services

Joined May 6, 2023

Skills

About

Experienced Administrative Assistant with a demonstrated history of working in the Leisure & Travel industry. Skilled in Event Planning, Microsoft Excel, Customer Service, Microsoft Word, and Event Management. Strong administrative professional with a Diploma in Travel & Tourism Management & Galileo certificate.

Experience

Pharmacy Direct

Oct 2021 – Mar 2022

South Africa

Outbound Call Centre Agent

• Assisting clients with queries regarding delivery of treatment • Provide quality customer service to clients • Solve Clients queries • Provide Administration Support • Call Doctors and Patients for updated medical prescription • Data Capturing and update patient’s information

Carocept Pty Ltd

May 2020 – Dec 2020

South Africa

Receptionist

• Welcome clients • Booking meetings • Keeping the reception area tidy • Answering and forwarding phone calls • Administration duties • Ordering Stationery • Arranging couriers

Wellseated Pty Ltd

May 2016 – Mar 2020

South Africa

Administrator/Office Manager

• Answering Telephone • Responding to clients enquiries via email • Booking Travel arrangements • Arranging Mock-ups for clients • Scheduling CEO dairy • Coordinating Events • Ordering stock from different suppliers • Scheduling drivers • Administration duties • Managing staff

Incredible Tours & Travel

Aug 2015 – Dec 2015

Southern Sun Hyde Park

Concierge/ In-service Training

• Welcome clients • Manage guest/customer complaints • Taking messages • Managing mail, luggage and deliveries • Perform basic administrative/secretarial/reception duties • Running errands to assist guests • Arranging transportation and excursions upon visitor request

Education

IIE Rosebank College

Jan 2013 – Jun 2016

Diploma , Travel & Tourism Management

Get Ahead College

Jan 2012 – Dec 2012

Matriculant , English Home Language