I believe that I will be a valuable contribution to your team as I work well with others, I am a collaborative team player, I have great critical thinking skills, I am a quick learner I am flexible; I am an effective worker and I put in the extra effort to ensure the work gets done.
Some of my best skills are but not limited to:
• Interpersonal Skills
• Problem Solving Skills
• Soft Skills
• Web Designing
• Computer Technician
• Computer Skills
• Microsoft Word
• PowerPoint
• Publisher
• Time Management Skills
• Typing
• Organizational Skills
• Communication Skills
Experience
Pens.com
Jul 2024 – Jul 2025
Montego Bay, Jamaica
Telesales agent
• Conducted outbound calls to prospective customers using company-provided leads and databases.
• Promoted and sold products or services by effectively identifying customer needs and recommending appropriate solutions.
• Maintained high levels of customer service and satisfaction throughout all interactions.
• Accurately documented customer interactions and sales activities in the CRM system.
• Met and exceeded daily, weekly, and monthly sales targets consistently.
• Professionally handled objections and rejections to maximize conversion opportunities.
• Followed up with prospects to close deals or schedule appointments.
• Provided actionable feedback to management regarding market trends, customer preferences, and competitor behavior.
• Maintained up-to-date knowledge of product offerings, current promotions, and service changes.
