Andrea Lawrence

Message

Intro

Portmore, Jamaica

Medical billing officer at university hospital of the west indies

Studied Dental science at university of technology

Studied social science at wolmers girls high school

Consumer Services

Joined September 17, 2022

Skills

Languages

English

Native or Bilingual

About

I am a very reliable and dedicated individual. I pride myself in giving the best customer service possible and creating the most welcoming environment for my customers. I believe my skills and professional background can be of immense benefit to your company. I pride myself on my ability to pay keen attention to details; this comes from my experience as a Medical Biller. Much of my success come from the fact that I am a natural team player and has developed my skill in customer service over the pass 11 years. Being in the position of a Medical Biller I assist patients and relatives who might be upset or agitated by being empathetic and helping to resolve their needs in a timely manner. Much of my experience is transferable to your area of business and I am willing to learn in whatever area I fall short.

Experience

university hospital of the west indies

Jan 2018 – Present

Jamaica

Medical billing officer

I am trusted with the job to analyze patients overall situation and determine a appropriate payment method for patients. I work alongside doctors and nurses to make the patient care experience quicker and more comfortable.

university hospital of the west indies

May 2012 – Jan 2018

Jamaica

front desk/customer service representative/clerk

I was trusted with the job of registering patients into the hospital database. Assisting patients with general information. providing the necessary heath records to doctors for patient care. Assisting patients who might be have any queries during the health care process.

Education

university of technology

Sep 2014 – Jun 2019

bachelors, Dental science

wolmers girls high school

Jun 2009 – Jun 2011

Associates degree, social science