Provide graphic design services for the advancement of theRefuge Wellbeing & Integration Initiative
ACN Europe B.V.
Jan 2014 – Jan 2019
Amsterdam, Netherlands
Creative Services Director — [Marketing]
•Responsible for the day-to-day operations of the creative team
•Managed brand evolution as well as client and vendor relationships
•Created branding and design for print, digita, social media & events
•Oversaw and managed the timely delivery of all jobs/projects
•Served as gatekeeper for all creative work before delivery
•Established and maintained a transparent process of team management
•Acted as brand guardian (ensured all design collateral produced by the design team adhered to established brand guidelines)
•Actively oversaw and managed team meetings
•Proactively monitored the quality of design projects being produced
•Possess direct people management experience, coaching & developing talent, and building a high performing team
•Actively handled complex design problems with a proven ability of creating customer-focused solutions
•Managed and led creative team(s) and the associated resource planning
Key achievement(s): Responsible for the in-house management and creative direction of a creative team in the creation of of marketing, promotion, and implementation of marketing strategies in support of the organisation’s diverse product and essential services portfolio.
ACN Europe B.V.
Jan 2010 – Jan 2014
Amsterdam, Netherlands
Creative Services Manager
•Provided creative direction of all porojects and branding
•Managed graphic designers in the creation of materials for publication cross-cultural adaptation of creative projects across mulitple platforms in 14 European languages
•Provided creative direction for graphics used for videos
•Created branding for conventions & meetings
•Managed a team of graphic and web designers
•Managed important vendor relationshps (printers, and video production)
Key achievement(s): Established and supported a transparent process which enabled the team to manage and execute a wide range of projects from brand concepts to the creation of specific marketing pieces, campaigns, and event(s).
ACN Europe B.V.
Jan 2009 – Jan 2010
Amsterdam, Netherlands
Creative Services Supervisor
•Oversaw daily tasks tied to creative production
•Troubleshot issues that could impact the creative process
•Influenced changes to workflows in order to improve efficiencies
Key achievement(s): Led a talented in-house creative team of graphic design, UX design and video production in an organised, efficient and, detail-oriented fashion utilised my understanding of people and the design process to work to keep the department on track.
ACN Europe B.V.
Jan 2008 – Jan 2009
Amsterdam, Netherlands
Multimedia Graphic Designer
•Developed and produced design elements for use on websites, in multimedia presentations, and for interactive displays and exhibits
•Collaborated with marketing team to determine appropriate visual, textual and animated elements of projects
•Prepared artwork and media for final approval and distribution
Key achievement(s): Under the direction of the marketing director, created graphics and interactive content in support of marketing objectives that served to engage, inspire and inform. Was actively involved in the creation of marketing materials that enhanced the company’s mission to facilitate and raise awareness for product and services throughout Europe.
•Provided essential design and production of the association’s marketing and publications materials
•Provided design, creative support, and expertise to other departments in achieving the strategic goals of the association as well as the associations educational foundation
Key achievement(s): Enhanced the associations capacity for in-house design, creation and production in support of the association’s Vision and Mission. Also, assisted with the production of Lodging magazine the official publication of the American Hotel & Lodging Association.
NAFSA: Association of International Educators
Jan 2003 – Jan 2007
Washington, D.C. / USA
Senior Graphic Designer + Production Manager
•Served as senior designer for all marketing activities related to International Education activities
•Provided graphic design and production for all publications and activities in support of the advancement of
International Education
•Created and produced materials for marketing, meetings, International Conferences and Events
Key achievement(s): As an essential member of the publications team created, produced, and maintained the design and production of all relevant print and communication material. Also, served as production manager for the associations flagship publication — International Educator magazine.