Andrew Snelson

Marketing Coordinator

Message

Intro

Jacksonville, United States

OneStop Advisor at University of North Florida

Studied Business- Marketing at University of South Florida

Joined April 3, 2025

Skills

Languages

English

Native or Bilingual

About

Experienced customer service professional who has worked in many facets of the service industry looking to apply my 5+ years of expertise delivering exceptional customer service and accurate money-handling to an established, customer-centric business.

Experience

University of North Florida

Mar 2024 – Present

Jacksonville, FL

OneStop Advisor

Delivered expert financial aid guidance, achieving a 95% customer satisfaction rating while assisting over 200 students weekly. ● Collaborated with multiple teams to exceed project goals, enhancing operational efficiency and customer satisfaction by 20% University-wide. ● Achieved and sustained a 5-star average customer satisfaction rating over 12 months by implementing feedback-driven improvements.

Nomad Health

Dec 2021 – Jan 2024

Remote

Operations Analyst

● Evaluated operational performance, leading to a 15% increase in efficiency by implementing targeted improvements. ● Successfully orchestrated 5+ simultaneous projects, delivering all on time and enhancing team efficiency through strategic time management. ● Assessed client requirements and successfully shortlisted 200+ qualified candidates, improving recruitment efficiency by 30%.

Vector Marketing

Jan 2021 – Dec 2021

Fernandina Beach, FL

Branch Manager

● Interviewed and hired a team of 15 skilled professionals, generating over $50,000 in sales in my first year ● Executed project timelines, achieving 100% on-time delivery by streamlining team processes and task management. ● Devised targeted strategies that boosted existing customer sales by 20%, enhancing annual revenue significantly.

Education

University of South Florida

Aug 2018 – Dec 2021

Bachelor's of Science, Business- Marketing