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Andrew Snelson

Marketing Coordinator

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Intro
Jacksonville, United States
OneStop Advisor at University of North Florida
Studied Business- Marketing at University of South Florida
Joined April 3, 2025

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Languages

English
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Native or Bilingual
About
Experienced customer service professional who has worked in many facets of the service industry looking to apply my 5+ years of expertise delivering exceptional customer service and accurate money-handling to an established, customer-centric business.
Experience
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University of North Florida
Mar 2024 – Present
Jacksonville, FL
OneStop Advisor
Delivered expert financial aid guidance, achieving a 95% customer satisfaction rating while assisting over 200 students weekly. ● Collaborated with multiple teams to exceed project goals, enhancing operational efficiency and customer satisfaction by 20% University-wide. ● Achieved and sustained a 5-star average customer satisfaction rating over 12 months by implementing feedback-driven improvements.
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Nomad Health
Dec 2021 – Jan 2024
Remote
Operations Analyst
● Evaluated operational performance, leading to a 15% increase in efficiency by implementing targeted improvements. ● Successfully orchestrated 5+ simultaneous projects, delivering all on time and enhancing team efficiency through strategic time management. ● Assessed client requirements and successfully shortlisted 200+ qualified candidates, improving recruitment efficiency by 30%.
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Vector Marketing
Jan 2021 – Dec 2021
Fernandina Beach, FL
Branch Manager
● Interviewed and hired a team of 15 skilled professionals, generating over $50,000 in sales in my first year ● Executed project timelines, achieving 100% on-time delivery by streamlining team processes and task management. ● Devised targeted strategies that boosted existing customer sales by 20%, enhancing annual revenue significantly.
Education
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University of South Florida
Aug 2018 – Dec 2021
Bachelor's of Science, Business- Marketing