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Anetra Jones

Customer service Representative

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Intro
Detroit, United States
Studied MBA at University of Phoenix
Consumer Services
Joined April 1, 2025

Skills

Languages

English
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Fluent
About
Results-driven customer service professional with extensive experience in sales, management, and administrative support. Proven ability to manage cross-functional tasks, meet sales targets, and deliver exceptional customer experiences. Seeking a remote role that leverages strong communication, problem-solving, and organizational skills. Phone: (947)239-9496 Email: Jones.co20@outlook.com
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Experience
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Michigan Auto Dealership
Dec 2024 – Apr 2025
Troy, Mi
Car sales Representative
Provide exceptional customer service, understanding clients’ needs and recommending suitable vehicle options. Utilize digital tools to generate leads, manage sales pipelines, and close deals effectively. Communicate via virtual meetings and phone calls to offer remote consultations.
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AT&T Alliance Mobile
Mar 2022 – Nov 2024
White Lake Mi
Assistant Manager
Led a team of sales representatives to achieve and exceed monthly sales goals. Trained and mentored staff in customer service techniques, product knowledge, and upselling strategies. Managed remote communication platforms for team meetings and collaboration. Launched the iPhone 16 premiere as a project and for the display etc.
Education
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University of Phoenix
Apr 2022 – Mar 2025
Associates , MBA