Anetra Jones

Customer service Representative

Message

Intro

Detroit, United States

Studied MBA at University of Phoenix

Consumer Services

Joined April 1, 2025

Skills

Languages

English

Fluent

About

Results-driven customer service professional with extensive experience in sales, management, and administrative support. Proven ability to manage cross-functional tasks, meet sales targets, and deliver exceptional customer experiences. Seeking a remote role that leverages strong communication, problem-solving, and organizational skills. Phone: (947)239-9496 Email:

Jones.co20@outlook.com

Experience

Michigan Auto Dealership

Dec 2024 – Apr 2025

Troy, Mi

Car sales Representative

Provide exceptional customer service, understanding clients’ needs and recommending suitable vehicle options. Utilize digital tools to generate leads, manage sales pipelines, and close deals effectively. Communicate via virtual meetings and phone calls to offer remote consultations.

AT&T Alliance Mobile

Mar 2022 – Nov 2024

White Lake Mi

Assistant Manager

Led a team of sales representatives to achieve and exceed monthly sales goals. Trained and mentored staff in customer service techniques, product knowledge, and upselling strategies. Managed remote communication platforms for team meetings and collaboration. Launched the iPhone 16 premiere as a project and for the display etc.

Education

University of Phoenix

Apr 2022 – Mar 2025

Associates , MBA