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Angela Garcia

Virtual Assistant

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Intro
Panama City, Panama
Executive Assistant at Aircrw
Studied Marketing at ADEN University
Joined November 6, 2021

Skills

Languages

Spanish
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Native or Bilingual
English
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Advanced
Portuguese
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Basic
About
I’m Angela and I have two years of experience as an Executive Assistant, three years developing administrative work, and five years of customer service experience. I'm currently pursuing a bachelor's degree in Marketing and Digital Communication and I have experience on that field (social media management, email management, weekly newsletters, canva...) I’m highly organized, committed, independent problem solver, proactive, resourceful, and very creative. Fluent in both spoken and written English and Spanish, and currently studying to improve my basic Portuguese. My goal is to help companies and entrepreneurs manage their administrative tasks and to-do lists. Feel free to contact me if you need further information about my experience.
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Experience
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Aircrw
Nov 2021 – Present
Panama City, Panama
Executive Assistant
Assist the Director of the company. Relevant tasks: × Appointment setting and calendar management. × Contact point with clients, providers, employees, and third-parties. × Write and verify documents, letters for third-parties, clients and authorities. × Manage and update the company’s website with new vacancies and information using WordPress. × Investigate aeronautic information such as job vacancies, events, and general information about the industry. × Assist in administrative procedures including legal documentation management, government processes management, and task follow-up.
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Metropolitan School of Panama
Jul 2019 – Sep 2021
Panama City
Executive Assistant to the Head of School
Assisted the Head of School and different areas throughout the organization. Relevant tasks: × Managed logistics for meetings, visits, and events, coordinating agendas, reservations, equipment, and necessary details to ensure compliance. Planning and coordination of international travels for VIP visitors, teachers, and staff. × Prepared and submitted monthly expense reports for the Head of School. × Supported the Communications and Marketing department and manage social networks (Instagram, Facebook, Twitter, Gmail). I designed and created weekly newsletters using MailChimp. × Translated English-Spanish documents and presentations for massive communications and webinars.
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Copa Airlines
Nov 2017 – Mar 2019
Panama City
Flight Attendant
Responsible for the safety and comfort of the passengers. Relevant tasks: × Ensured safety in every flight by checking the cabin before boarding to comply with international safety regulations × Managed complex situations related to passengers by offering world-class customer service based on empathy, problem-solving, and resourcefulness. × Offered food and beverage service during the flights maintaining passengers’ comfort and satisfaction. × Received first aids training to manage any health situation during the flight. × Basic Portuguese knowledge.
Education
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ADEN University
Sep 2021 – Present
Bachelor’s in Marketing and Digital Communications , Marketing