Angela m. Hickman has over 23 years of experience in healthcare, including, but not limited to, Clinical Quality Metrics & Analysis, Clinical Workflow Management, Strategic Implementation Of EEHR& IS/IT Initiatives, Provider Proficiency & Accuracy In Coding for CMS-HCC Requirements, HHS-HCC Commercial Exchange Documentation And Coding For Risk Adjustment. Angela has spearheaded complicated, multi-dimensional and multi-domain projects, requiring a high degree of knowledge, skills, and proficiency with repeated success. Angela receives recognition as a pioneer in the healthcare industry for creating Best Practices in her successful advisory and guidance to organizations through the most significant changes in healthcare's history.
Angela is the author of the "First of its Kind" Textbook for GME programs to teach medical students Coding and Compliance In The Behavioral Healthcare Space. Angela directs and develops Corporate Compliance Programs' Policies & Procedures, Clinical Documentation Improvement Programs, and Legal & and Ethical use of Electronic Health Records in supporting continuity of Care For patients. Angela's understanding and insight have positioned her in the industry as someone sought after to pioneer multi-faceted and complex implementations.
Angela has provided face-to-face education for over 11,900 providers & clinicians and developed 44 specialties and subspecialty training on ICD-10- CM/PCS. She presents on various topics such as ICD-10-CM/PCS, Coding Compliance, Regulatory changes, Clinical Documentation Improvement, Best Practices in Auditing Medical Records, RADV Audits, Policy & Procedure Development, Revenue Cycle Challenges, Auditing, Risk Adjustment & Quality Metrics, HIPPA, HEDIS, Specialty specific topics and more for organizations like HBMA, AAPC, HFMA, ASPSP, IRHA, IHIMA, NAPPP, and others. She is a member and participant of several professional organizations, including EWHC, ASQ, rise, PMI, HCCA, AHIMA, AAPC, HIMSS, HFMA, IIA, HBMA, EWHC, WEDI, AAOE, and RHA. She has served on IHIMA'S board of directors as ICD-10 Task Force Co-Chair from 2012-2015.
