I’m a Customer Service Representative with over 5 years of experience.
Experience
Ultimate staffing services
Oct 2022 – Present
Remote
Customer Service Representative
-Conducted open enrollment sessions and communicated benefit plan changes to employees
-Managed employee benefit inquiries and provided guidance on eligibility and coverage
-Received 100% on all my customer satisfaction surveys for the month of Janurary 2023
-Was hand picked to join the Call Out team, a team that communicates with T2 and customers regarding active work order updates