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angelica sanchez

Dedicated Customer Service Representative

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Intro
Gilbert, United States
Customer Service Representative at Ultimate staffing services
Studied Human Resources Management at University of Arizona Global Campus
Telecommunications
Joined July 25, 2023

Skills

Languages

English
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Native or Bilingual
About
I’m a Customer Service Representative with over 5 years of experience.
Experience
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Ultimate staffing services
Oct 2022 – Present
Remote
Customer Service Representative
-Conducted open enrollment sessions and communicated benefit plan changes to employees -Managed employee benefit inquiries and provided guidance on eligibility and coverage -Received 100% on all my customer satisfaction surveys for the month of Janurary 2023 -Was hand picked to join the Call Out team, a team that communicates with T2 and customers regarding active work order updates
Education
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University of Arizona Global Campus
Aug 2022 – Present
Human Resources Management