Aniebiet Joseph

Customer Service Representative/ Personal Virtual Assistant

Message

Intro

Nigeria

Studied Agricultural Economics and Extension at University of Uyo

Hospitality

Joined November 8, 2023

Skills

Languages

English

Native or Bilingual

About

As a customer service representative with five years of experience, my top priority is to provide compassionate and sympathetic assistance that goes beyond simply resolving issues. I understand the importance of empathizing with customers and ensuring their satisfaction, and I am enthusiastic about working to make their experience as positive as possible.

Experience

Betty limited

Apr 2022 – Aug 2023

Akwa Ibom Nigeria

Customer service representative

Logged calls and gave details Reports on customer feedback. Escalate unresolved customer complaints to the appropriate authority Managed customer complaints and resolved them. Sustained customer loyalty to the brand by responding to customers swiftly. Handled about a hundred calls from customers

Education

University of Uyo

Oct 2009 – Jul 2017

Bachelor's degree , Agricultural Economics and Extension