I had the pleasure of dealing with the Hawaiian Airlines Sydney Office lately, and I have to say that the entire experience was excellent. I was left with a lasting impression by the staff's extraordinary expertise, warmth, and genuine concern. I received timely responses and patience from the office as soon as I called for help with my reservation.
The personal touch they provided to everything was what really caught our attention. They paid close attention to my questions and gave me well-considered, customized answers. I was really grateful to one team member who even followed up with me after fixing my problem to make sure everything went as planned.