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Ann Haizel

Healthcare Administrator

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Intro
Hillsborough, United States
Customer Service Representative at Easylink International Shipping
Studied Healthcare Administration at University of Maryland Global Campus
Joined April 11, 2025

Skills

Languages

English
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Native or Bilingual
About
Dynamic and results-driven professional with expertise in administration, customer service, and project coordination complemented by a strong background in healthcare administration. Proven ability to enhance operational efficiency, foster strategic partnerships, and drive business growth. Skilled in innovative problem-solving, relationship building, and creating inclusive environments to deliver exceptional results.
Experience
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Easylink International Shipping
Apr 2024 – Present
NJ
Customer Service Representative
• Deliver exceptional service by addressing customer inquiries and resolving issues promptly. • Maintain a high customer satisfaction rate through personalized communication and problem-solving. • Process transactions and ensure accurate record-keeping in a fast-paced environment. • Serve as the first point of contact for customers, managing high-volume interactions with patience and efficiency. • Handle escalations by implementing solutions that improve customer retention. • Train team members in delivering consistent, high-quality service. • Handle a high volume of inbound and outbound calls and emails, ensuring timely responses to customer needs.
Education
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University of Maryland Global Campus
May 2024 – Present
Masters in Healthcare Administration, Healthcare Administration