Anna Karissa Campomanes, Amazon Seller Virtual Assistant

About

I specialize in Customer Service with background experience in Sales and Marketing and a solid Administrative Work experience on the side. I am self motivated, detail oriented and a fast learner, with a proven ability to work with minimal supervision. I am a graduate of Amazon Virtual Assistant course (ASVA) Amazon Seller Virtual Assistant Masterclass. This is a comprehensive hands-on Amazon VA training from Product Research, Keyword Research, Product Listing, Supplier Sourcing, Shipping, Inventory Management and Sponsored Ads (PPC) given by certified Amazon Sellers. Here are my Top VA Skills: • Fluent in English Language • Strong Verbal and Written Communication Skill • Amazon Product Research • Keyword Research • Supplier Sourcing and Shipping • Product Listing Creation and Maintenance • Amazons Ads (PPC) • Inventory Management • Customer Service

Experience

ZenWater

Nov 2017 – Present

Cebu, Philippines

Customer Service

Handles the Customer Service Unit of the Company. Manage onlineOrders and Inventory Management. Answers queries, Handlescomplains and make sure they are resolve without delay.

Mashreq Bank UAE

Nov 2007 – Apr 2017

Dubai, United Arab Emirates

Financial Officer

·Financial Officer - Wholesale Risk Management Dept. (2014 to 2017) Handles back end processing of Loan Applications from WholesaleCompanies and SME's. Make sure all required documents arecomplete, up to date and authentic. Make sure that KYC's guidelinesare strictly followed. ·Senior Processor-Card Ops MSU Team (2010 to 2014 ) Manage MBMerchants HelpDesk (Mailbox). Make sure that all emails,queries and complains received from Merchants across UAE usingMashreq’s POS Machines are handled and resolved. Identify casesfor Refunds, Restorations, Reversal, Rejections, Chargeback andFraud. ·Executive Secretary/Coordinator for Business Ops Dept. (2009 to 2010) Reports directly to the Dept. Head. Manage the calendar ofactivities, Meetings, Bookings, Travel itineraries, Minutes etc. ·Processor - Card Production & Delivery Unit (2008 to 2009) Supervise the Banks Cards Production and Delivery. Handles thedistributions of Pin Mailers. Makes sure that all Pins are properlysegregated and sent out to the correct branches across UAE, Qatar,Bahrain and Egypt. ·Relationship Officer - Mortgage Dept. (2007 to 2008) Sales Representative of Mashreq Bank, assist potential clients whoare planning to buy Residential and or Commercial Properties in theUAE. Handles and Process Home Loan Applications from Pre-Approval to Loan Disbursal.

Crown Asia Communities Phil. – Cebu (Real Estate Developer) November 2002 to May 2007

Nov 2002 – May 2007

Cebu, Philippines

Sales & Marketing Supervisor

Do Market Studies, Research and Analysis, Monitor MarketCompetition and Bench Mark. Organize Sales & Mktg. activities suchas Exhibits, Seminars, Sponsorships, Newspaper Ads and Radio Adsto tap new market and increase pipeline. In charge ofconceptualizing Monthly, Quarterly and Yearly Promos andIncentives schemes for the Sales Force. In Charge of the Trainingsand Seminars provided to sales representatives to continuallyupgrade the quality of the Sales Team.

Education

University Of San Carlos

Jun 1998 – Oct 2002

Bachelor of Science , Philosophy

Anna Karissa Campomanes

Amazon Seller Virtual Assistant

Skills

Languages