Your Reliable Executive Assistant | 8+ Years of Experience in Customer Service, Admin Support & Project Management.
With over 8 years of experience supporting US-based executives, teams, and businesses, I specialize in providing top-tier administrative, project management, and customer service support to help you stay focused on what matters most.
I bring a proven track record of improving workflows, managing high-level administrative tasks, and ensuring smooth day-to-day operations. From calendar and email management to data organization and reporting, I’ve got you covered.
My Expertise:
• Executive Assistance
• Project Management
• Customer Service Support (Phone, Email, Chat)
• Process Optimization & Workflow Improvement
• Data Entry & Database Management
• Reports, Documentation & File Organization
• Vendor & Client Coordination
• Administrative Support & Back-Office Tasks
• Team Leadership & Training
Tools & Systems Proficiency:
• Google Workspace (Sheets, Docs, Calendar, Forms, Drive)
• Microsoft Office (Excel, Word, PowerPoint)
• Trello, Notion, Asana, ClickUp (Project Management)
• Slack, Zoom, Google Meet, Skype (Communication)
• Gmail, Outlook, Freshdesk, AOL (Email & CRM)
• Dropbox, OneDrive, Box (File Management)
• Canva, Adobe Photoshop (Basic Design & Content Creation)
• ChatGPT & AI Productivity Tools
Certifications & Training:
• Project Management
• General Virtual Assistance
• Executive Business Assistant Certification