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Anorld Gororo

Software Developer, Customer Service, Personal Assistant and Secretary

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Intro
Poznan, Poland
Studied Computer Science at WSB University in Poznan
Computer Software
Joined July 27, 2023

Skills

Languages

English
-
Native or Bilingual
About
l am a Results-oriented Software/Web Developer with about 2 years of experience specializing in Angular software development, web development, and Customer Service. l do possess a strong foundation and understanding in designing and implementing efficient web applications, I have a proven track record of delivering high-quality projects on time. As l was a Team Leader and and Customer service Representative l do possed strong leadership and listening skills which helped a lot on my daily activites. With a focus on customer satisfaction, I strive to exceed expectations by providing exceptional customer service throughout without compromising on quality
Experience
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Hyland
Jul 2022 – Mar 2023
Poland
Software Developer
Developed responsive and interactive web applications using Angular framework, adhering to best practices and coding standards. Collaborated closely with designers to implement pixel-perfect UI designs and ensure seamless user experiences. Integrated external APIs and third-party libraries to enhance application functionality and streamline workflows. Implemented unit testing and conducted rigorous code reviews to maintain high code quality and minimize bugs.
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Transcosmos
Nov 2018 – Mar 2021
Poland
Team Leader and Customer Service Representative
Provide guidance, mentorship, and support to team members to achieve performance goals. Monitor team performance, conduct regular evaluations, and provide constructive feedback. Set clear expectations and goals for the team, ensuring alignment with organizational objectives. Foster a positive work environment and promote teamwork and collaboration. Handle escalated customer issues and resolve conflicts or complaints in a professional manner. Develop and implement strategies to improve team productivity and customer satisfaction.
Education
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WSB University in Poznan
Oct 2018 – Mar 2022
Bachelors, Computer Science
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