Professionally i come yo you as an account manager with a proven track record of success in sales and customer relationship management. I work for an ecommerce platform called one day only where we offer customers amazing discounts for only 24hours.
With that being said Thriving under pressure is second nature to me, due to yhe daily deadlines within our fast-paced environment. I am Responsible for managing 120 accounts, which I continuously nurture long-term partnerships with while overseeing a team of four assistants, ensuring seamless administrative operations.
I work closely with internal team like our planning, merchandiging, designer and marketing team to ensure campaign are ready to be launched
I have developed uand executed strategic plans to drive sales and proditability in a highly competitive market. My skills were actually recongnised by top management wherefor I received an award. Furthermore my skarp eye for spotting a great opportunity and market trend research resulted in me winning an internal Shark Tank Competition where the company is importing the products as we speak.
I am very familiar with onboarding new clients, guiding them through our processes, and providing assistance as needed. Additionally, i have experience with rolling out matketing campaign, Google Sheets, asana and scheduled emailing system. I am more than willing to learn any new tools and systems for me to be provisian in the position.
Experience
OneDayOnly
Apr 2023 – Present
Cape Town
Account Manager
Managed relationships with ±120 suppliers, developing
long term partnerships with key accounts.
Developed and executed strategic plans to drive sales and
profitability in a highly competitive market.
Negotiated and closed deals resulting in a 56% YOY
supplier growth..
Took calculated risks that brought in the money makers
(Running with the Bulls 2023 award won).
Successfully led a team of 4 assistants, ensuring that all
administrative tasks were managed efficiently.
Identified opportunities to increase revenue and
profitability through up-selling and cross-selling.
OneDayOnly
Feb 2022 – Mar 2023
Cape Town
E-Commerce Sales Assistant
Worked closely with internal teams such as Marketing and
planning team to ensure the website is up to date.
Reporting on sales performance on a weekly basis.
A proactive nature, confident with acute attention to detail.
With ODO's 24h business model, I enjoy working in a fast-
paced & growing environment..
Ran seasonal competitive analysis in order to identify
trends and opportunities.
Held the record for getting the most promotional
marketing deals approved.
Blue Dolphin Commercial Laundry
Aug 2021 – Dec 2021
Cape Town
Assistant Manager
Resolved delivery mileage, chemical usage and staff hours
discrepancies that saved the company ±R7 000 per month.
Addressed and resolved customer service concerns,
maintaining brand loyalty and increasing customer
satisfaction ratings.
Managed and mentored 9 employees, ensuring high
performance levels to meet company goals.
Worked to flexible and constantly changing shift patterns in
accordance to the needs of the business.
Coetzee & van der Bergh Attorneys
Jan 2021 – Jul 2021
Oudtshoorn
Debtors Clerk
Used records to determine which accounts are overdue,
contacted those persons/institutions in writing or by
telephone in order to recover the outstanding balance.
Negotiated payoff deadlines or payment plans, followed up
on the payment of the accounts. In non-payment cases, I
made the decisions to take legal steps against debtors. I.e.
have great experience with dealing with unpleasant / rude
people - great conflict resolution skills.
Performing day to day financial transactions, including
verifying, classifying, computing and posting account data.
Coetzee & van der Bergh Attorneys
Jul 2020 – Jan 2021
Oudtshoorn
Secretary
Performed administrative duties including photocopying,
filing, answering calls and taking messages while greeting
clients and responding to queries.
Typed documents such as draft contracts, letters and other
legal documents.
Opened, sorted, and distributed incoming messages and
correspondence according to urgency.