User's Cover Picture
User's avatar

Anthony Celestine

Customer Service Agent

Message
Intro
Penal, Trinidad and Tobago
Joined March 14, 2025

Skills

Languages

English
-
Native or Bilingual
About
Atnhony Celestine is a seasoned hospitality professional with over two decades of experience in the industry, specializing in safety, security, and operations management. With a solid foundation in hospitality management, Anthony holds a diploma in hospitality management and additional certifications in team leadership, coaching, typing professionals, and team development. Anthony began his career at the Crowne Plaza Hotel, where he spent ten years as a security supervisor. During this time, he honed his skills in risk management, emergency response, and guest safety, playing a crucial role in ensuring a secure environment for both guests and staff. Following this, Anthony transitioned to the Hyatt Regency Trinidad, where he served for another decade as a Safety and Security Supervisor. In this role, Anthony was responsible for developing and implementing comprehensive safety protocols, conducting regular training sessions for staff, and coordinating with local authorities to maintain high standards of security. After a successful tenure at Hyatt, Anthony migrated to Curacao and took on the role of senior supervisor and housekeeping manager at the Papagayo Beach Hotel in Curaçao. Here, I managed housekeeping operations with a focus on maintaining cleanliness, efficiency, and guest satisfaction. Anthony leadership was instrumental in enhancing the overall guest experience and improving operational workflows. Most recently, Anthony served as the housekeeping supervisor at Sandals Royal Curaçao. In this position, he led a team of housekeeping professionals, ensuring that the resort maintained its reputation for luxury and excellence in guest services. With a wealth of experience and a deep commitment to excellence, Anthony is dedicated to driving operational success and delivering exceptional service in the hospitality industry.
Experience
User avatar
Quote Velocity
Nov 2024 – Feb 2025
tampa, florida
Qualified Healthcare agent
Chat agent assisting customer with health insurance enrollment