Hi I'm Toni, I'm 33 years old. During my free time I love to play with my dogs (Happy and Sunshine), they are my stress reliever. Fun-fact about me, it makes me happy every time I see a rainbow, this actually reminds me that in every difficult situation, there's always a good result as long as you work hard for it.
In college I took up a Bachelor Degree in Nursing but I wasn’t able to finish it due to financial problems, however It didn’t stop me from striving hard and looking for better opportunities at work. I have a total of 12 years experience in a call center and 8 years of that was being a Supervisor and this work experience strengthened my work ethics.
I love to design and create contents by Vlogging, since I have friends who are Social Media Influencers here in Cebu. Also I am their Road Manager, especially if they have shows and events, and working in this field has strengthened my ability to adapt in different situations which helps me being more Organized, Patient, Passionate, Goal oriented and very keen to details.
I am also a Fashion Designer and my passion for arts equipped me with my Creativity , Resourcefulness and Time Management. I also lived by these 5 Core Values: INTEGRITY, RESPECT, PROFESSIONALISM, INNOVATION & COMMITMENT.
Experience
Freelance
Jan 2020 – May 2022
Philippines
Social Media Manager
- Social Media Management/Marketing
- Facebook & Instagram Page Content Posting
- Content Creation (Vlogs, Graphic Design, Content Caption)
- Engagements (Replying to comments and Inquiries
Teleperformance
Aug 2013 – Dec 2019
Operations Supervisor
- Coaching and Molding Agents (Following the 80/20 Rule).
- Keep track of key performance indicators (KPIs) across different functions.
- Daily Supervisor Meeting and Agent Performance evaluation.
- Data gathering and stats readout.
Universal Tech Incorporated
Jan 2013 – Jul 2013
Admin and Recruitment Specialist
- Admin and Recruitment Task
- Calendar and Email Management
- Collaborate with the Operations Team about the need of people and requirement for the account and ensure to provide the right candidate for the role.