I am a bilingual customer support specialist with experience in communication via chat, email, and phone. I speak Albanian (native), German (intermediate–fluent), and English (intermediate–fluent). I have worked in customer-facing roles such as call centers, cafés, retail, and physiotherapy clinics, and I enjoy helping people solve problems with care and professionalism.
I’m looking for a remote position in chat and email support, preferably with flexible hours. I can also assist with basic translations (Albanian–German–English) for informal communication. I am reliable, organized, and quick to learn new tools and platforms.
