Hi! I'm Kristine; I am a professional teacher from the Philippines. I also have experience in customer service. I have been a customer service representative in a BPO company for nine months handling a U.S. account for voice, email, and chat. I have a fast typing speed, several tools, and a professional standard of work for which you will be happy.
I have been a Manager in a restaurant and handling more than 20 staff in the restaurant.
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Experience
A Taberna Foods Icorporated
Dec 2016 – Feb 2021
Quezon City
Assistant Restaurant Manager
1. Recruiting, training and supervising staff
2. Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
3. Prepare and serve hot or cold beverages such as coffee, blended coffee and
house blend juices.
4. Responsible for taking money from the customers in the form of cash or
credit card in exchange for food or services.
SPi Global
Jun 2015 – May 2016
Ortigas Center
Sales and service representative
1. Provide excellent customer service in both inbound and outbound calls.
2. Handle customer inquiries both telephony and by emails.
Philippine Academy of Sakya
May 2014 – Mar 2015
Manila
Music Teacher
1. Provide quality education to students from Grade 1 to 10.
2. Train and conduct student members of the School’s Boys Choir for upcoming performances.
Paco Catholic School
May 2010 – May 2013
Manila, Philippines
Music Teacher
*Provide quality education to students from Grade 3 and 5 in the subject Music, P.E. and Arts.
*Coach students in voice and guitar every Saturday.
Education
Philippine Normal University
Jun 2006 – Mar 2010
Bachelor of Science in Education, Education, Major in Music