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April Ann Alipato

Customer Service Rep

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Intro
Makati City, Philippines
Studied at University of Negros Occidental Recoletos
Joined April 3, 2025

Skills

Languages

English
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Advanced
Tagalog
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Advanced
About
Recently, I worked as a remote associate at Flip, a platform similar to TikTok. This role has provided me with valuable experience in managing email and chat inquiries. Notably, during a period when TikTok was down, we saw a significant increase in chat inquiries, which helped me further develop my skills in responding efficiently in a fast-paced environment. I take pride in my ability to handle a large volume of emails and chats responsibly and effectively.
Experience
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Curated Inc
Aug 2023 – Apr 2025
Customer service support
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Curated/ Flip Inc
Aug 2023 – Apr 2025
Customer service chat support
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CONCENTRIX
Aug 2021 – Aug 2023
Bacolod City
Advisor
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PanAsiatic Solutions Inc.
Aug 2018 – Jan 2021
Bacolod City
Customer Service Representative
Education
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University of Negros Occidental Recoletos
Jun 2013 – Jun 2016
BS in Accounting Technology