Young, energetic and result-oriented professional having 6+ years of Cross functional IT experience
L2 Citrix Administration,
L1 Service Desk
L2 Advance Service Desk
L2 Server Administration,
M365 and SCCM/MECM (Both Cloud and On-Prem).
Experience
Hexaware Technologies
Feb 2018 – Present
Chennai
Systems Engineer
Over 4+ years of IT professional experience as Citrix Engineer,
Over 4+years of IT professional experience as Service Desk Analyst (Voice Process)
Working as a Cross functional Engineer for Microsoft Windows Systems for ImplementationandSupportofWindows2016/2012R2/2008R2/2008/2003onHP,Cisco, IBM Servers.
Installing and tuning XenApp 6.5 and Xendesktop 7.15 on Citrix Application server. MigratingapplicationsfromXenApp6/6.5toXenapp/Xendesktop7.x
SoundknowledgeinCitrixXenApp,Netscaler,MicrosoftServerOS,andCitrixProvisioning& MachinecreationServices.Installingconfiguringandadministeringuserprofilesusing Citrix Profile management(Appsense).
ProficientinAzureAdministration,ActiveDirectory,DNSandDHCPenvironment.
Worked on HP Cisco IBM server class hardware.
Strong problem solving skills and a strong knowledge of ITIL Processes.
