I’m a dedicated and detail-oriented customer support professional with a background in client communication, scheduling, and online coordination. I am fluent in English and Polish, and I specialize in written communication through email and live chat. My approach to customer service is based on empathy, clarity, and solution-oriented thinking.
I currently live in Germany and work independently, but I’m looking for a fully remote position where I can bring value to an international team — especially in the real estate or service sector.I’m comfortable working with digital tools such as CRM platforms, Google Workspace, and AI-based solutions like ChatGPT to improve efficiency and support clients effectively. I’m also a fast learner, flexible, and committed to creating positive customer experiences from the very first contact.
Experience
Arki Wimpern
Apr 2024 – Present
Germany
Owner
As the owner of Arki Wimpern, I have built a beauty business from scratch, specializing in eyelash styling and facial skincare treatments. I manage all aspects of client communication, online scheduling, and customer care — both in-person and digitally. I’ve developed strong skills in working with international clients, understanding their needs, and providing high-level service. My work requires attention to detail, empathy, time management, and digital organization — all of which are transferable to remote customer support and front desk roles.In addition, I manage social media presence, digital promotion, and brand identity — giving me daily experience in professional online interaction and content creation.
