I've worked for the call center industry for over 7 years, I've experience on customer care, technical support, travel advisor, sales, and safety emergencies. I also have worked as staff supervisor for a local real estate company. I'm a software development student, and have leaned different programing languages, within them: Java, Visual Basic, CSS, Python, C++, MySQL. Travel, reading and getting to know new people are my favorite hobbies.
Experience
Proyectos y Viviendas
Jul 2021 – Present
Guatemala
Staff Supervisor and System Manager
Verify the productivity of all administrative employees, automate all possible procedures by developing new digital tools.
Lyft
Feb 2020 – Jul 2021
Guatemala
Safety Agent
Take care of safety emergency from any of the platform's user.
Royal Caribbean
Dec 2014 – Dec 2015
Guatemala
Reservations Agent
Take reservations and provide travel advises.
T-Mobil
Jan 2011 – Mar 2013
Guatemala
Activations and Credit Agent
Activate and manage phone service lines.
Education
Imformatic School IMB-PC
Industrial Bachelor and Expert in digital electronics with orientation to microprocessors, Electronic circuits and software developer