I am interested in customer service remote work as I have over 15 years of experience in this field.
Experience
Marriott International, Inc
Jun 2010 – May 2023
Austin
Ambassador
I was assigned over 300 members whom I acted as a Personal Concierge for all of their travel needs. I confirmed hotel reservations, dinner reservations, purchased theater tickets, transportation arrangements and assistance with their accounts. I took calls and emails from these members and acted as a Liaison with the hotels to get whatever it is that we need done for our top clients.
MHnet/Coventry Healthcare
Apr 2007 – Apr 2010
Austin
Claims Processor
I processed health claims for our healthcare providers. Data Entry.