I’m a dedicated customer service professional with over 4 years of experience in voice, chat, and email support. I specialize in delivering empathetic, fast, and solutions-focused service in remote environments. I’m tech-savvy, fluent in English, and comfortable using CRM tools and AI-based platforms to improve customer satisfaction. As a Canadian permanent resident I’m open to working with global clients and fully flexible with night or day shifts. I’m seeking remote opportunities where I can support customers, contribute to team success, and continue learning and growing in a digital-first environment.”
Experience
rogers communications inc.
Mar 2023 – Jul 2024
Brampton
outbound sales specialists
• Engage in solutions-based business-level conversations to influence
customers.
• Maintain a current, comprehensive knowledge of client's products and
services.
• Overcoming customer objections effectively through applying advanced solution selling skills.
• Meeting or exceeding both qualitative and quantitative outbound sales goals on a consistent basis.
• Use a number of efficiency and relationship management tools effectively.
