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arshpreet randhawa

Customer Service Representative

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Intro
India
Joined July 15, 2025

Skills

Languages

English
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Fluent
Hindi
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Fluent
About
I’m a dedicated customer service professional with over 4 years of experience in voice, chat, and email support. I specialize in delivering empathetic, fast, and solutions-focused service in remote environments. I’m tech-savvy, fluent in English, and comfortable using CRM tools and AI-based platforms to improve customer satisfaction. As a Canadian permanent resident I’m open to working with global clients and fully flexible with night or day shifts. I’m seeking remote opportunities where I can support customers, contribute to team success, and continue learning and growing in a digital-first environment.”
Experience
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rogers communications inc.
Mar 2023 – Jul 2024
Brampton
outbound sales specialists
• Engage in solutions-based business-level conversations to influence customers. • Maintain a current, comprehensive knowledge of client's products and services. • Overcoming customer objections effectively through applying advanced solution selling skills. • Meeting or exceeding both qualitative and quantitative outbound sales goals on a consistent basis. • Use a number of efficiency and relationship management tools effectively.