Arvee Kapaw-an

I can do video editing tiktok reels youtube canva typing documents remove background data entry

Message

Intro

Mandaue City, Philippines

Studied Management at The Fisher Valley College

Joined March 11, 2023

Skills

About

Im Arvee Hayahay. People call me Arv, I'm the kind of person that loves to road trip experiences sipping coffee while taking spectacular mountain views. With five years of experience as a customer service associate, I handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues. I have learned to understand and resolve customer issues effectively. On a related note, I also have strong communication skills, which help me to work well with customers, team members, and executives. I’m a patient person by nature, but when it comes to working with customers and clients, I always put myself in the other person’s position and treat them the way I’d want to be treated. Whether someone just wants straightforward information or simple assistance, or they’re trying to deal with a multifaceted problem, my goal is to provide attentive, detailed service so the customer feels cared for and appreciated.

Experience

PanAsiatic Solutions

Jun 2017 – Jan 2023

Bacolod City Negros Occidental Philippines

Customer Service Representative

Provide customer good customer service, troubleshoot phones, providing instructions, order process and order management

Education

The Fisher Valley College

Jun 2002 – Mar 2014

Bachelor of Science In Business Administration, Management