Accomplished professional with a proven track record in administrative support and customer service roles. Demonstrates exceptional proficiency in processing insurance transactions, resolving fraud claims, customer inquiries, and maintaining meticulous records. Possesses strong communication, problem-solving, and time management abilities, with a keen attention to detail and adaptability to handle diverse tasks efficiently. Articulate and energetic with an exemplary passion for developing relationships, cultivating partnerships, and making significant contributions to the success of the department and company.
Experience
Liberty Mutual
Sep 2023 – Present
Remote
Senior Salvage Assistant
• Facilitate various support functions and process insurance transactions, ensuring accuracy and efficiency.
• Utilize advanced administrative skills and insurance knowledge to manage routine and non-routine tasks effectively.
• Review, evaluate, and categorize incoming Salvage documents, ensuring accuracy and completeness.
• Coordinate with internal and external stakeholders to gather and verify information, preparing documents and files for further processing.
• Issue customer payments per adjuster instructions and oversee vendor communication for title paperwork submission.
• Prevent insurance Fraud
• Research Subrogation/ Insurance fraud