I am currently working in a multi-skill role for the longest running health club in the tri-state region! In this role I collaborate with management to create programs, ideas, marketing strategies, etc to continue to grow our offerings and our membership. I run the social media account as well. When I am not working on that, I am also a certified personal trainer and group exercise instructor at the same facility. I work with clients one on one, small group, or large group settings.
Before I transitioned into this field, I worked in transportation management and logistics for 7 years with NFI Industries. Those 7 years included 3 title changes with my final title being a Carrier Development Specialist. With NFI, I learned many skills including customer service, CRM systems & data entry, negotiation techniques, and truck routing.
Experience
Royal Fitness
May 2021 – Present
Barrington, NJ
Marketing admin, personal trainer, group exercise instructor
In this role I collaborate with management to create programs, ideas, marketing strategies, etc to continue to grow our offerings and our membership. I run the social media account as well. When I am not working on that, I am also a certified personal trainer and group exercise instructor at the same facility. I work with clients one on one, small group, or large group settings.
NFI Industries
Aug 2016 – Jan 2022
Voorhees / Camden NJ
Carrier Development Specialist
In this role I was actively booking shipments for our Target stores account. I would coordinate with carriers and shippers to coordinate picking up freight which included negotiating rates, scheduling pick up and delivery times, tracking and tracing drivers, matching up loads with other local loads if the pallets fit, keeping track of detentions and truck order not used orders, and any other customer service issues that arise along the way.
NFI Industries
Aug 2015 – Mar 2016
Voorhees NJ
CDS Support Representative
In this role I worked with our carrier development specialist to help track and trace their booked shipments. This included data entry into our CRM system, getting ahold of drivers and dispatchers to track location or ETAs for pick ups and deliveries, reaching out to shippers for issues such as pick up numbers or detention issues, and maintain communication with the drivers throughout all processes.
NFI Industries
May 2015 – Aug 2015
Voorhees NJ
Admin Assistant
I worked alongside the finance department to perform basic data entry, scan documents, and correct pricing codes for both shippers and drivers
Education
Widener University
Aug 2011 – May 2015
Bachelor of Arts, Psychology major / Criminal Justice minor