Ashraf Elazab

About

With 15+ years of experience as IT Director, I get acquired a wide knowledge in managing IT Staff, and technical knowledge whether in (1) Hardware (servers, internal and external networks, firewall and anti-virus systems), (2) Software ERP systems, (3) Business Analysis and data visualization. My current objective is to apply my technical knowledge and management skills to achieve together a new level of success.

Experience

2B Systems/ Best Buy Group

Aug 2020 – Present

Nasr City- Cairo

ERP Consultant

• Analyze and understand existing software, and customer gap analyses. • Implement and support ERP systems. • Document the state of ERP configuration. • Assist technical teams with change management and technical skills. • Write design specifications and estimates for programs, based on requirements. • Participate in decision-making to optimize and improve technology management.

Mobile Shop/ Delta Group

Jan 2007 – Aug 2020

Dokki- Giza

IT Manager

• Manage IT department in Mobile shop Co. with IT Staff (12 employees), for 218 point of sale branches, and 4 warehouses in most governorates of Egypt. • Develop of administrative plans and follow-up the implementation. • Manage and execute projects so it stick to schedule, scope, and budget. • Track project milestones and deliverables, communicating with vendors and board of director as necessary to keep them abreast of the project’s progress. • Collect and summarize information in preparation for creating and submitting status reports. • Generate and present the retail business analytic reports in board of directors (monthly- yearly) basis.

RadioShack/ Delta Group

Jan 2001 – Jan 2007

Dokki- Giza

Assistant IT Manager & Technical Support

• Support, retail locations (75 point of sales branch) and 190+ staff users. • Install, configure, and troubleshoot network resources (leased line, and internal LAN’s, WAN’s). • Consistently manage of technical projects for many client-related store openings, installs & upgrades.

RadioShack/ Delta Group

Jan 1999 – Jan 2001

Dokki- Giza

Assistant Warehouse Manager & Stock control

• Good knowledge in a Supply Chain network management.

United Standard

Jan 1997 – Jan 1999

El Asher of Ramadan

IT Technical Support

Work as technical support in the Standard Co. factory in EL– Asher of Ramadan City. • Install, configure, and troubleshoot computer and network hardware and software.

Egyptian computer centre

Jan 1994 – Jan 1997

El Maadi- Cairo

Microsoft products instructor and Technical Support

• Microsoft products trainer. • Install, upgrade and hard ware technical support.

Education

Cairo Universty

Jan 2019 – Mar 2021

Doctorate (PhD.), Data Science

Cairo Universty

May 2016 – Aug 2018

Master (MSc. ), Information Systems and Technology (GIS)

Helwan Universty

Oct 1992 – May 1996

Bachelor (Bch.), Commerce and Business administration

Languages