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Ashwani Dwivedi

Experience in Google Ads , Account Manager , Policy Manager. Experience in Sales

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Intro
Delhi, India
Policy Manager at cognizant technology solutions india pvt ltd (Client - Google - ONSITE) at Cognizant
Joined November 11, 2022

Skills

About
Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems
Experience
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Cognizant
Sep 2022 – Present
Gurgaon
Policy Manager at cognizant technology solutions india pvt ltd (Client - Google - ONSITE)
• Looking on Ads disapproval and handling according to the Google Policy. • Helping with appeal SSA and APA. • Proving best solution with policy disapproval and approve limited • Providing in time solution with great follow and also helping the client with new possible opportunities
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Wns Global
Jan 2022 – Sep 2022
Gurgaon
Senior Associate Google Ads Account Manager (A.M) at Wns Global Services Pvt Ltd (Client - Google - ON SITE)
• Managed budgets and payments of paid advertising campaigns, meticulously monitoring ad spending for maximum results. • Identified market gaps for new and updated products and services. Established clear objectives for marketing initiatives, guiding implementation, tracking and optimization efforts. • Advised business clients on the best mix of products for maximum sales and consumer engagement. • Monitored consumer patterns, anticipating changes and maintaining marketing strategy relevance in the dynamic landscape. • Liaised with stakeholders to identify key sales objectives and devise strategies to achieve goals. • Negotiated optimal placement of advertisements across different media types
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R M infoservice
Feb 2016 – Apr 2020
Navi Mumbai
Sales Associate
Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates. • Encouraged team to take advantage of up-selling opportunities with new and potential customers. • Trained staff on operating procedures and company services. Improved service quality and increased sales by developing a strong knowledge of the company's products and services. • Reconciled documentation discrepancies, ensuring correct reporting to senior leadership. • Enhanced customer satisfaction ratings by managing all client inquiries through resolution.
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