Motivated and diligent professional software tester, experience in manual and automation testing web-based applications based on North-American projects.
Experience
Grype Digital
Feb 2018 – Present
Remote
Software Quality Analyst
• Work closely with the software development team to understand product requirements and create a corresponding test plan, test designs/protocols, test scripts based on user stories for software development efforts.
• Perform functional, non-functional, usability, localization, and checklist-based testing, depending on the context of requirements and projects.
• Run exploratory testing based on risk area and select appropriate test data for testing.
• Use JIRA to write test cases, log defects, retest with fixes to ensure that all interface systems as per system requirements.
• Involve in functional testing, black-box testing, integration testing, negative testing, compatibility testing.
• Participate in cross-browser, cross-platform, and cross-device web testing.
• Participate in reviews and meetings and scrum meetings to develop the products.
• Run test by Automation Tools Selenium webdriver (Python)
• CMS: Drupal8 and WordPress and Check Metatag, SEO, Source code.
• Optimize image processing and Website audit.
• Monitor website heatmap with Hotjar, Luckyorange and Google analytics.
• Website Audit by tools, Track the website visitors.
Orient Exchange Co. LLC
Jul 2012 – Jun 2016
Dubai, UAE
Sr. Remittance Officer, Client Service
• Managed and supervised the part of the office function. Processing approximately 2500 SWIFT, FAX, TT, Cash payment, and WPS transactions and update MIS.
• Consulted about the banking and money flow activities and identifying client’s demands.
• Promote and cross-sale credit card payment, POS, issue the bond certificate, online payroll, cash handling, and other financial services.
• Swift action against the client's complaints and create an AML report. Assist the team to achieve the targets.
• Collaborate with financial companies to solve their problem with the client’s information.
Dragonair
Apr 2011 – Sep 2011
Dhaka, Bangladesh
Customer Service Officer (Traffic)
• Attend preflight briefing and follow the instructions of MOD.
• Preflight preparation - flight plan, PAX manifest, collect excess baggage charges and process it.
• Processing the PAX list and their demands and submit it to the immigration police and the flight captain.
• Involve the operation of 6 flights per week. Meet, greet, and assists passengers at a check-in counter.
• Maintain a relationship between ground Handling agents, airport authority.
• Ensure the safety and service at the aircraft boarding gate. Observe the arrival passenger’s baggage section and ground handling and cargo.
• Swift service against lost and found baggage. Ensure the business class lounge guest service.
• Prepare the postflight and the official documentation (Airport Pass).
Great Media
Jun 2010 – Feb 2011
Dhaka, Bangladesh
Client Relationship
• Submitted the deal and negotiated about it.
• Establish and improve the relationship with new and existing clients.
• Describe the Location of outdoor Advertisement and possible visual area for the viewer.