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Atish Asghar

Imagination is the key to realization "Top is always Empty"

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Intro
Lahore, Pakistan
Manager of Business Development at Premier BPO
Studied Major Economics, Minor Psycology at Forman Christian College (A chartered University)
Studied Insrumentatin Engeneering at Institute of Technology
Outsourcing/Offshoring
Joined February 28, 2022

Skills

Languages

English
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Fluent
Urdu
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Native or Bilingual
Punjabi
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Native or Bilingual
About
An innovative & result-driven professional with over 15 years’ experience in different capacities for local and International Organizations. Strong background in Business Process Outsourcing, Call Center, Technology and Software / IT, Recruiting, Training with hands-on experience and understanding of business functions such as HR, Finance, marketing, etc.
Experience
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Premier BPO
Sep 2021 – Present
TN, United States
Manager of Business Development
- Managing, guiding and personal growth of BDE team - Plan and carry out direct marketing activities to agreed budgets, sales volumes, values, product mix and timescales and liaison with internal company staff - Monitor and report on activities and provide relevant management information - Carry out market research, competitor and customer surveys - Maintain and report on equipment and software suitability for direct marketing and sales reporting purposes - Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development - Conduct training to develop relevant knowledge and skills of BDEs - Handling Business Development Team’s weekly, monthly, quarterly and annual performance reports for CEO - Reviewing teams monthly reports to evaluate pros and cons in processes - Reviewing NDAs, MNDA, Contracts along with replying to RFIs and RFPs - Coordinating with strategic account managers to craft next step for prospects in conversation - Coordinating with Digital Marketing Department to map strategies
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K.M. Communications
Mar 2021 – Jul 2021
TX, United States
Executive Director of Operations
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Trans Global Services Pvt. Ltd.
Feb 2020 – Mar 2021
Lahore, Pakistan
Director Business Development
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Aperion, Inc.
Sep 2016 – Feb 2019
Lahore, Pakistan
Founder and CEO
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NorthStar IT Solutions Pvt. Ltd.
Feb 2016 – May 2016
Zurich Area, Switzerland
Head of Human Resources
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NorthStar IT Solutions Pvt. Ltd.
Jun 2015 – Jan 2016
Zurich Area, Switzerland
Manager Human Resources
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Visionet System, Inc.
Jul 2015 – Dec 2015
NJ, United States
Senior Executive Business Development
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TkXel
May 2015 – Jul 2015
Lahore, Pakistan
Business Deveploment Specialist
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Premier BPO
Feb 2012 – Apr 2015
TN, United States
Senior Executive Business Development
- Maintain and develop a computerized client and prospect database - Plan and carry out direct marketing activities (principally direct mail and cold calls) to agreed budgets, sales volumes, values, product mix and timescales - Respond to and follow up sales enquiries by email and telephone - Maintain and develop existing and new clients through planned individual account support, and liaison with internal company staff - Monitor and report on activities and provide relevant management information - Carry out market research, competitor and customer surveys - Maintain and report on equipment and software suitability for direct marketing and sales reporting purposes - Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development - Attend training and to develop relevant knowledge and skills - Handling Business Development Team’s weekly, monthly, quarterly and annual performance reports for VP and CEO - Reviewing teams monthly reports to evaluate pros and cons in processes - Putting together collaterals and drafting follow up emails along with calls to prospects - Reviewing NDAs, MNDA, Contracts along with replying to RFIs and RFPs - Coordinating with VP of Sales to craft next step for prospects in conversation - Coordinating with Digital Marketing Department to map strategies
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Ovex Technologies Pvt. Ltd.
Jun 2010 – Feb 2012
Lahore, Pakistan
Human Capital Managment Coordinator
- Looked after Recruitment as well as OD - Worked on the recruitment strategy and planning - Responsible for budgeting and planning of HR Department - Looked after Training and Training Need Analysis - Worked on Performance Management system - Worked on Coaching & Counseling project - Prepared Selection and Recruitment manual and induction procedure - Looked after day to day interviews process, screening, finalization of the candidates,Employee joining, Exit interviews - Worked on headcount report and Organization Chart - Restructured recruitment and joining processes - Looked after the whole induction process including orientation sessions - Responsible for competency Framework and employee profiling - Responsible for employer branding activities i.e. seminars, workshops, job fairs etc - Developed and Introduced Initial Screening Test for Interviewees - Developed and Introduced New Hire Training, Night Shift guide, Leadership & Coaching, Interviewing Techniques, Interviewing Techniques for Interviewees, Anger and Stress Management, Go Green, Soft skills and Motivational Training - Developed and Introduced (Access Based) MIS for Employee Relations and Selection & Recruitment - Coordinated and Assisted ER dept. in redefining Leave policy, Dress code policy, Harassment policy
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SuitsMe/Microconnexion
Oct 2007 – Jul 2009
Bradford, United Kingdom
Customer Relationship Specialist
- Responsible for customer satisfaction, processing of orders on call and received through email. - Answering customer’s questions and query regarding their order and company. - Updating Inventory in software (MOM – mail Order Manager) and rechecking. - Contacting customers via phone and email regarding their queries received through email. - Solving issues with Parcel Force (Courier service) in case parcel is lost.
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Suitsme/Microconnexion
Feb 2008 – Mar 2009
Bradford, United Kingdom
Human Resource Executive
- Looked after Employee Relations, Employee Payroll & Repository, Employee Data management, Employee Information System, Employee Insurance & Benefits, Employee Appraisals & Performance Management,Training And monitored Administrative activities. - Arranged Recruitment activities i.e. seminars and job fairs, maintained a recruitment plan for hiring of more than 1500 agents. Developed Organization Chart, Job Descriptions, Policies and other documentation as per ISO Standards. - Developed Employee Policies and re-structured all HR/Admin procedures. Especially payroll, hiring and training. - Developed a performance management manual and employee handbook.
Education
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Forman Christian College (A chartered University)
Jun 2021 – Present
BS Honors, Major Economics, Minor Psycology
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Institute of Technology
Jul 1999 – Jul 2002
Diploma of Associate Engineering, Insrumentatin Engeneering
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