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ATTIKAA BINTI AMIR

Customer Service Representative

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Intro
Malaysia
Joined April 16, 2025

Skills

Languages

English
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Fluent
About
I’m Attikaa Shafira Amir, a passionate and performance-driven marketing and communications professional with a strong background in digital marketing, social media strategy, brand development, and customer engagement. I hold a Double Degree in Communications and Fine Arts from the Queensland University of Technology, Australia, and have built my career around blending creativity with strategy to drive brand impact and business growth. Over the past 7+ years, I’ve worked across various industries—from oil and gas to telecommunications and media—developing a deep understanding of market behavior, customer trends, and digital transformation. My roles have ranged from Marketing Admin and Customer Service to Sales & Marketing Manager and Media Marketer, equipping me with versatile experience in campaign execution, team leadership, vendor management, and cross-department collaboration. What truly drives me is the ability to create meaningful connections between brands and people. I love using data, storytelling, and creativity to develop marketing solutions that are not only visually appealing but also measurable and result-oriented. 💼 Work Interests Digital & Social Media Marketing Brand Strategy & Content Creation Project Management & Campaign Planning Customer Experience & Retention Strategic Partnerships & Team Leadership Strong Sides Excellent Communication & Interpersonal Skills Creative Thinking with Strong Analytical Skills Proven Leadership & Team Management Results-Oriented and Highly Organized Tech-Savvy with Front-End Coding & Design Knowledge Ability to Thrive Under Pressure & Adapt Quickly
Experience
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SYNTECH MARKETING
Dec 2022 – Jan 2025
KL MALAYSIA
MEDIA MARKETER
Experienced and results-oriented Marketing & Communications Specialist with over 7 years of hands-on experience in digital marketing, social media strategy, and brand development. Currently working as a Media Marketer at Syntech Marketing Sdn Bhd, where I lead the creation and execution of social media campaigns, content planning, and community engagement across multiple platforms. Skilled in generating high-performing content, analyzing digital trends, and driving brand visibility and customer interaction. Adapt at working cross-functionally with customer relations and sales teams to manage reputation and align business goals with marketing efforts. Recognized for strong communication skills, leadership, and the ability to deliver impactful marketing solutions in fast-paced environments.