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Augustine okonkwo

IT Support Specialist

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Intro
Nigeria
Studied Computer SCience at Enugu State University of Science and Technology
Joined February 1, 2026

Skills

Languages

English
-
Fluent
About
I am a reliable IT support professional with experience helping users solve technical problems and keep systems running smoothly. I have worked with SaaS platforms, handled support tickets, onboarded users, and provided both remote and on-site support. I communicate clearly, learn fast, and enjoy helping people use technology with confidence. I am always willing to improve my skills and support team goals.
Experience
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Softfield Solution
Aug 2017 – Mar 2025
Warri, Nigerian
IT support
General IT support specialist
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Access Bank Nigeria
Jun 2013 – Aug 2017
Victoria Island Lagos, Nigeria
Secretary
Documentation typying and filing Meeting memo attending to customer and redirecting to appropriately ccount officers
Education
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Enugu State University of Science and Technology
Jan 2016 – Nov 2020
COmputer Science Education, Computer SCience
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