Austin Skaggs

IT Support & Service Representative

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Intro

Magnolia, KY, United States

Garage Door Technician & Sales Representative at Elizabethtown Overhead Inc

IT Professional & Office Representative at Elizabethtown Overhead Inc

Information Technology & Services

Joined November 6, 2023

About

I'm a growing IT professional with plenty of experience in IT support/repair, office management, installs/maintenance, sales/marketing, and much more beyond just IT.

Experience

Elizabethtown Overhead Inc

Dec 2020 – Present

Elizabethtown, KY

Garage Door Technician & Sales Representative

Responsible for: - Installation and repair of garage doors and equipment, in both commercial and residential applications. - Creating custom solutions to either repair or install equipment while in the field. - Assisting customers with products they own and help them make proper choices in which products they need; along with estimating costs of installation, repairs or replacement.

Elizabethtown Overhead Inc

May 2020 – Present

Elizabethtown, KY

IT Professional & Office Representative

Responsible for: - Setting up new network servers, upgrading/updating workstations, installing new routers, serving as a technical support adviser/technician. - Assisting customers by providing support either over the phone, or in person in the office. - Keeping track of the technicians repair schedules, orders, inventory, bank deposits, and sales that take place in the office.