Avwerosuoghene Ejiroghene, Customer Support|IT Support|Sales|Virtual Asssitant.

About

⁩ I am a professional customer service specialist an IT Support specialist and amiable virtual assistant with a knack for keeping things going smoothly. As your virtual assistant, I can handle a variety of tasks to free up your time and keep things organized. I can help you with anything from calendar and email management and research. I am very good at balancing several demands and adjusting to new circumstances. Ensuring that your customers feel heard and valued is core to providing excellent customer service. I am available to help with chat, phone, or email support and promise to respond to you promptly. I enjoy interacting with people and coming up with original solutions to their issues. As an IT support and sales support virtual assistant, I excel in providing technical solutions and sales assistance to clients. With a solid background in troubleshooting IT issues, handling customer inquiries, and supporting sales processes, I bring a unique blend of technical expertise and customer service skills to the table. My passion for helping others navigate technology and sales environments drives me to deliver top-notch assistance and support. From resolving technical glitches to guiding customers through product offerings, I strive to ensure a seamless experience for all clients.

Experience

Kashi Scientific

Jan 2022 – Jan 2023

Portland, OR, USA

Freelance copywriter

● Provided freelance copywriting services for Kashi Scientific, delivering high-quality content within specified deadlines. ●. Developed engaging and persuasive copy for various marketing materials including website content, advertisements, and promotional materials. ● Conducted thorough research to gather relevant information and insights, enabling the creation of compelling and accurate copy. ● Demonstrated strong attention to detail and adherence to brand guidelines, resulting in error-free and consistent messaging. ● Utilized persuasive language and storytelling techniques to capture the attention and interest of the target audience. ● Derived writing style and tone to suit different platforms and mediums,

Immaculate Cleaners Laundry

Dec 2018 – Nov 2022

Port Harcourt River state

Customer Support

▪ Developed and executed comprehensive marketing strategies for Mae's Diagnostic Center, a medical laboratory. ▪ Conducted market research and analysis to identify target audiences and optimize marketing campaigns. ▪ Created engaging content ▪ Collaborated with cross-functional teams to ensure consistent brand messaging and alignment with business objective . ▪ Managed relationships with external vendors and agencies to support marketing initiatives and maximize resources . ▪ Maintained a strong focus on customer satisfaction and retention, contributing to increased customer loyalty

Maes Diagnostics

Jan 2017 – Nov 2018

Port Harcourt Rivers state

Marketer

Education

University Of Port Harcourt

Jan 2018 – Dec 2023

Bachelor In Technology (B.Tech), Microbiology Technology

Avwerosuoghene Ejiroghene

Customer Support|IT Support|Sales|Virtual Asssitant.

Skills

Languages