I am a college student, worked full time, volunteered and on the Dean list. Four years of experience leading front- and back-office administration and serving as a trusted assistant to senior executives;
Well-honed office management skills, including hiring and supervising clerical staff; scheduling, calendaring and event planning; preparing reports; administering records management systems; and developing Excel spreadsheets and PowerPoint presentations;
The ability to anticipate executives’ needs, follow through on all details and tactfully handle sensitive situations; and
Computer proficiency, including a solid foundation in MS Office Suite (Word, Excel, PowerPoint and Access), Lotus Notes and QuickBooks.
Experience
Kaza Maza Restaurant
Jan 2018 – Jan 2022
Manager
Training staff to follow restaurant procedures
Maintaining safety and food quality standards
Keeping customers happy and handling complaints
Organizing schedules
Keeping track of employees’ hours
Recording payroll data
Supervising daily shift operations
Ensuring all end of day cash outs are correctly completed
Coordinating daily front- and back-of-house restaurant operations
Controlling operational costs and identifying ways to cut waste
Appraising staff performance
Interviewing/recruiting new employees
Interacting with guests to get feedback on product quality and service levels
Responsible for social media and website
