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Ayami Istan

Senior Customer Care Agent

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Intro
Hanoi, Vietnam
Telecommunications
Joined January 3, 2023

Skills

Languages

English
-
Fluent
About
I‘m an easy going, open-minded person who adapts to her environment with ease. I’m responsible and hardworking. I like working by myself, but I’m also a great team worker. I like trying new things and gaining new experiences at work as well as in my personal life. I have years of experience working with people, good communications skills plus I‘m flexible and effective in helping people. Working under pressure is not an issue for me. I have over 3 ears of CS experiences and life long experiences with customers in shops, behind a bar and receptionist deck for hotel. I love traveling and would be glad to work connected with any part of travels, just like an accomodation.
Experience
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Teleperformance
Sep 2021 – Aug 2022
Lisbon, Portugal
Facebook consulant for Politicians, Governments and NonProfits(Project GPN)
- I helped Facebook clients with political background manage their Ad Account/Page, reported issues/imposters/spams, payments issues and anything else connected to Political Advertising. I was hired for the Czech and English market for EMEA (Europe, Middle East and Africa) but most of my cases were in English language.