As a Virtual Assistant, I set the bar by exemplifying exceptional standards of personal and professional performance to achieve our desired goals and objectives. My expertise lies in catering to Solo Professionals and Small Business Owners, offering specialized administrative support to meet their unique requirements. Among the services I provide are Bookkeeping, Data Entry, and Email Management. Count on me to deliver top-notch assistance that empowers your business to thrive.
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Experience
Arise Virtual Solutions
Mar 2022 – May 2023
Remote
Turbo Tax Agent
Helped customers with filing taxes .
Explained the different types of Turbo Tax Products and advised
what suited best.
Delivered excellent service via Inbound and Outbound calling
efforts while meeting established targets.
Sutherland Global Services
Jun 2019 – Dec 2021
Kingsland, Spur Tree
Assistant Associate Management
Worked on Ticketing to resolve the queries received from the
employee.
Responded to inquiries regarding policies and programs including
benefits, attendance, payroll deductions etc.
Produce solid and effective strategies based on accurate and
meaningful data reports, analysis/keen observation.
Education
Northern Caribbean University
Aug 2017 – Aug 2023
Bachelors of Science in Accounting , Accounting and Finance