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Ayesha Naughton

Strong organizational skills ,Active listening skills, Invoice processing, Seasoned in conflict resolution, Adaptive team player.

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Intro
Georgetown, Guyana
Consumer Services
Joined October 10, 2022

Skills

Languages

English
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Fluent
French
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Intermediate
About
Dedicated Customer Service Representative with experience of almost 1+ years in sales, customer service international process motivated to maintain high customer satisfaction and contribute to the company success. 1/ Answers customer/account requests or inquires concerning services, products, billing, equipment, claims, and report problems. 2/ Process and confirm orders by phone ,fax, or email. 3/ Verify that the information in the computer system was up-to-date and accurate and pull timely reports to analyze order data. 3/ Create processes and systems for increasing customer service satisfaction, cross trained and provided back-up for other customer service representatives when needed. 4/ Accurately and effectively complete necessary export document for custom/international purposes . 5/ Provide customers/sales representatives with accurate information concerning inventory availability, order assignment, pricing, and shipping details as necessary. 6/ Develop and refine strategic and operational compliance procedures and practices necessary to show reasonable, due diligence and achieve best in class customer service practices.