school Studied Faculty of Economic and Administrative Sciences | Department of Political Science and PublicAdministration at Middle East Technical University (M.E.T.U.)
school Studied One year French Preparatory School at A.Ö.D. Private Tevfik Fikret High School
watch_laterJoined March 20, 2021
Experience
Self-Employed
Jul 2017 – Present
Turkey
Freelance Translator
Ministry of Culture and Tourism
May 2006 – Jul 2017
Turkey
Senior Expert of Tourism and Culture
Handled day-to-day running of projects ofRD division, ensuring high levels of productivity and progression to
promote the country abroad.
Createdplans and communicated deadlines to ensure sustainable tourism projects completed on time.
Worked and collaborated with the leading elements of the tourism sector to understand needs that would
contribute to providing excellent service in the country promotion.
Identified issues, analyzed information and provided solutions to problems.
Led projects of the RD department and analyzed data to identify opportunities for improvement.
Evaluated and approved thesis of Assistant Expert of Tourism and Culture team in the RD department.
Executed leadership to the team of Assistant Expert of Tourism and Culture in determining the
basic elements for the purpose of operational excellence and organizational development.
Inspired team members of the RD Department to excel and encourage creative work environments.
Translated and proofread business‑related <English/ French> documents.
Led assistant expert of tourism and culture team of RD Department in delivery of information resulting in the
promotion of the country abroad.
Ministry of Culture and Tourism
May 1995 – May 2006
Turkey
Director of Tourism Information Office
Developed and maintained courteous and effective working relationships.
Developed and implemented performance improvement strategies and plans to promote Alanyaforincoming
tourists.
Actively listened to tourists requests, confirming full understanding before addressing concerns.
Executed the task of vice-president in the ' Board of Tourism Intended Sports Activity'.
Used critical thinking to break down problems, evaluated solutions and made decisions.
Auditedregional tourism establishments (travel agencies, hotels etc.) to ensure compliance with relevant
tourism regulations.
Managed the quality-assurance program, including on-site evaluations, audits and incoming tourist surveys.
Delivered an exceptional level of service to each tourist by listening to concerns and answering questions.
Used Microsoft Word and other software tools to create documents and other communications.
Developed team communications, information and organized meetings with the regional leading elements of
the tourism sector.
Used coordination and planning skills to achieve results according to toschedule.
Collaborated with other regional official managements of the government to achieve the result in solving the
problems of the tourism sector.
Education
Middle East Technical University (M.E.T.U.)
Sep 1980 – Jun 1988
BA, Faculty of Economic and Administrative Sciences | Department of Political Science and PublicAdministration
A.Ö.D. Private Tevfik Fikret High School
Sep 1972 – Jun 1979
High School Diploma, One year French Preparatory School