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Ayman El Safadi

Client & Engagement Partner (Revenue Growth Oriented) - asafadibd@gmail.com

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Intro
Mississauga, Canada
Operation & Digital Transformation Lead at JATHWA INFORMATION TECHNOLOGY & SERVICES
Studied Software Engineering at National University, San Diego
Information Technology & Services
linkedin.com/in/asafadi
Joined October 5, 2021

Skills

Languages

English
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Native or Bilingual
About
An accomplished and business-savvy executive with comprehensive experience directing all aspects of IT traditional and digital sales, outsourcing services, and business growth. Proven track record of executive leadership in business growth/management, strategic key accounts organic growth, staff development, and performance improvement. Proficient in defining business digital mission, roadmap, and integrating resource strengths to deliver impeccable performances. Skilled in providing high-quality customer service and fortifying relationships journey with clients. Robust and engaging leader, known for being creative, open-minded, enthusiastic, organized, and hands-on.
Experience
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JATHWA INFORMATION TECHNOLOGY & SERVICES
Oct 2019 – Present
Operation & Digital Transformation Lead
Assume accountability for building Jathwa Digital Transformation Business Unit (Jathwa Digital), including transforming & defining digital business model, internal initiatives, digital offerings, technology & consultative partners, and constructing technical and commercial proposals. ▪ Responsible for expanding business through organic & inorganic routes, partners, alliances, and business networks. ▪ Providing traditional and digital advisory consulting services to the board team members and the Company's founder. ▪ Setup the strategic transformational direction for the Company to focus on Digital Technology & Services (Customer Digital Transformation, Customer Experience, Customer Journey, and Data Management and Data Analytics) ▪ Redeveloping the sales teams and determine all necessary transformation requirements to enhance serving our clients and create value for the business. ▪ Shoulder accountability for restructuring and managing the overall operation of Jathwa Technology and fortifying strategic relationship with key accounts, suppliers, vendors, investors, strategic partners, co-investors, and subsidiaries/fellow companies. ▪ Working closely with Digital Business & Technology Alliances & Vendors in Data Analytics, Data Management, and HyperIntelligence (SAS, Alteryx, Qlik, Tableau, MS-Power BI, MicroStrategy, Wavelabs, etc.) and Omnichannel Customer Experience & Social Media Management (Genesys, Zendesk, Sunshine, Clarabridge, Hootsuite, Calabrio/Teleopti, CM.com, etc.) in the domain to jointly create concrete Digital IT and Outsourcing Service, Digital Solutions and Consulting proposals that play centered around digital utilization of mutually beneficial value propositions.
Education
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National University, San Diego
Sep 1985 – Jan 1988
MSc, Software Engineering
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