I’m a motivated and adaptable professional with several years of experience providing technical support for iPhone devices, including troubleshooting hardware and software issues, assisting users remotely, and guiding customers through solutions with patience and clarity.
I’m currently transitioning into IT support and have completed the “Working as an IT Support Technician” course through Alison. I’m especially interested in Help Desk and technical support roles where I can apply my existing customer service skills while continuing to grow my knowledge of systems, networks, and troubleshooting in professional IT environments.
Strong in problem-solving, communication, and learning new technologies quickly. I’m excited to contribute to a team where I can support others, solve problems, and grow into more advanced roles like desktop support or network administration.
Experience
Rotech Healthcare Inc.
Feb 2024 – Dec 2024
Girard
Field Service Tech
Installation, maintenance, and repair of medical equipment. Skilled in troubleshooting, preventative maintenance, and ensuring compliance with safety and regulatory standards. Adept at providing technical support and training to healthcare professionals, ensuring optimal performance and reliability of medical devices in clinical settings. Strong problem-solving abilities and attention to detail.
