Maintains positive client relations and solves problems with excellent communication skills. Hardworking professional possesses knowledge of management methods and techniques.
Experience
Asbis (Apple Authorized Service Center)
Feb 2017 – Apr 2022
Baku
Customer Service Coordinator
• Adhered strictly to policies and procedures for continued company compliance.
• Resolved customer Issues effectively and efficiently, seeking support from technical issues as needed.
• Answered telephone enquiries.
• Introduction of business correspondence with companies.
• Jntroduc tion of business correspondence with the company- Apple(to solve technical issues).
• Records management.
• Placing orders and shipping products by Apple.
Ted Baker
Jul 2015 – Sep 2017
Baku
Cashier-Administrator
• Processed sales, exchange and refund transactions efficiently to reduce customer waJtJng times.
• Operated cash registers with profJcJency during high-volume shopping times, reducing customer queues.
• Performed accurate cash counts at store opening and closing.
• Processed cash, cheque, credit and debit payments accurately and efficiently, minimising Uh discrepancies.
• Used cash registers and POS systems to request and record customer orders.
• Prepared and submitted end-of-shift reports using.