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Ayuk Eucheria

customer service representative

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Intro
Cape Town, South Africa
Studied BUSINESS at ALISON
Studied COMPUTER at ALISON
Studied ART at UNIVERSITY OF BUEA
Consumer Services
Joined July 27, 2023

Skills

Languages

English
-
Native or Bilingual
About
I am a high energetic customer service representative and sales agent, who work in a result driven manner and eager to serve in highly competitive and professional business, also a good listener who is will to learn and explore new ideas and highly motivated by challenging tasks.
Experience
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Access international
Feb 2022 – Jun 2023
Capetown, South Africa
customer service representative
conduct face to face survey with customer from different part of the province, answer to customer's inquiry and solve client complains. educate customer on products, services to ensure overall better communication, answer daily calls and Emails.
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LUFTHANSA
Mar 2019 – Jan 2022
Capetown, South Africa
COSTUMER SERVICE EXECUTIVE
Send and reply Emails according to institution policy. solve problem from customer. complete call logs and reports. take service recovery measures when appropriate to protect the customer experience.
Education
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ALISON
May 2023 – Jun 2023
DIPLOMA IN CUSTOMER SERVICE, BUSINESS
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ALISON
May 2020 – Jun 2020
CERTIFICATE IN MICROSOFT, COMPUTER
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UNIVERSITY OF BUEA
Oct 2010 – Dec 2014
Bsc. linguistic, ART
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