About Me
My name is Edward Bendijo, and I am a dedicated, customer-focused 4th-year university student currently pursuing a Bachelor’s Degree in Biology at Mindanao State University – General Santos City. I am passionate about combining my academic background with real-world work experience, particularly in roles that require strong communication, organization, and a customer-centric approach.
Work Interests
I am highly interested in positions that allow me to leverage my communication and problem-solving skills, especially in dynamic environments where I can interact with people, manage information, and contribute to team success. Roles in content management, customer service, and marketing are especially appealing to me, as they align with both my academic coursework—such as Communication Strategies, Business Management, and Consumer Behavior—and my professional experience.
Strong Sides
Communication: I possess strong verbal and written communication skills, which I have developed through my coursework and work as a Customer Service Representative and Retail Sales Associate. I am comfortable engaging with customers and colleagues across various channels, ensuring clarity and professionalism in every interaction.
Problem-Solving: I am adept at resolving issues efficiently, whether it’s handling customer complaints, de-escalating tense situations, or finding creative solutions to workflow challenges.
Adaptability: I thrive in fast-paced environments and am able to multitask and manage my time effectively, even under pressure.
Technical Proficiency: I am proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software, which allows me to organize, analyze, and present information efficiently.
Teamwork and Collaboration: I enjoy working with others to achieve common goals, as demonstrated by my ability to collaborate with team members to improve customer satisfaction and workflow efficiency.
Active Listening and Conflict Resolution: My experience in customer-facing roles has taught me the importance of listening carefully to understand needs and resolve conflicts amicably.
Attention to Detail: Whether processing transactions or ensuring accurate information is provided, I consistently maintain a high level of attention to detail.
