I am a behavioral technician looking to break into the field of administrative work. I am personable, detail oriented, and am dedicated to accuracy.
Experience
Centria Healthcare
Jan 2024 – Present
Behavioral Technician
Worked one-on-one with clients, implementing a care plan provided by a BCBA.
Used evidence-based techniques to teach social, communication, and daily living skills while reducing problematic behaviors.
Took accurate and consistent records during sessions, tracking client behaviors with both qualitative and quantitative data.
Provided detailed summaries of the session’s events and data for insurance companies.
Starbucks
Jun 2021 – Jan 2024
Barista Trainer
Provided quality customer service, solving issues and ensuring customer satisfaction.
Collaborated with managers to create a plan to help support and mentor my peers. Provided one on one feedback and demonstrated new skills when needed.
Counted and divided tips among employees, including keeping detailed documentation and organization of my work.
Expected to be flexible and timely with many different roles such as making drinks, taking orders, organizing stock, and maintaining cleanliness.
