I have experience in customer service, digital marketing, negotiating, contracts, data entry, management, invoices, microsoft office, proposals, billing,
Experience
MCRI
Jan 2008 – Nov 2023
Managing Broker
Customer Service Defined corporate goals and objectives Setup Operating Systems with enhancements as needed Authored operational and program policies and procedures Recruited, interviewed, & trained employees Created & Maintained Employee Files. W4’s, W9’s & I-9 form, & compliance to local & state best practices Trained management staff, field staff, and support staff Participated in disciplinary matters, disputes, performance, safety of employees & contractors Negotiated contracts Tracked & managed all contracts, & tasks associated with transactions Assigned & delegated tasks to employee’s Lead company meetings Enhanced and updated company website to drive traffic to it Managed over 380 Bank Owned Houses (REOS) for Bank Clients at one time. Developed Listing and Sales Campaigns Meetings with customers Expertly managed phones, voicemail, and scheduling, ensuring all requirements are anticipated and met. Maintain file records, ensuring important documents can be accessed quickly. Gathered repair bids for homes. Supervised repairs being completed on homes. Daily Invoicing and Billing Payroll on Quickbooks Consistent Top Producer for over 11 years. Managed 7 people on our team. Collaborated with asset managers
